Customer Login

Hello, and welcome to our new customer web portal! This new personalised customer area, should help you keep track of your parcels, analyse your delivery statistics, create unique reports and query any exceptions you may have. We hope you love it as much as we do!

I have found the Customer services team at 13ten an absolute pleasure to deal with, helpful and willing to go the extra mile in assistance where needed. Communication is both friendly and direct, overall a very positive and helpful team.

Jeanette Barclay

Eretail Distribution Ltd
On behalf of Pumpkin Patch Ltd

13ten are a great supplier to work with. Cath Kidston have been trading with 13ten for 8 years now and the relationship has developed strongly throughout that period, even upgrading our delivery service based partly on the recommendation from 13ten which provided us with a reliable and quality delivery service for our customers through peak last year. In fact, the change has also eased stress on our contact centre, and the delivery service our customers continue to receive today is one we know we can rely on. I have found 13ten to have affective and efficient account management. Responses have been quick, helpful and accurate which has made Cath Kidston's relationship with 13ten very strong.

Lorraine Reynolds

Customer Experience Manager
On behalf of Cath Kidston